There are an estimated 75 million websites using the WordPress CMS across the world. WordPress is used in many different ways from simple websites to eCommerce marketplaces and anything in between.
Thinking of a way to automate interactions with countless website visitors and customers?
And don’t be surprised when the conversions increase as does the engagements.
Sales could be more prominent when the Chatbots provide a personalized yet contextualized experience to every user. Business owners will deploy bots for a variety of reasons but ultimately the main reason is to save money and time. Chatbots can provide live customer support 24/7, automatically respond to customer inquiries, collect visitors’ email addresses, help in making payment for the product or just doing a friendly conversation with website visitors. The Chatbots can accelerate your response rates, engagement, and your customers’ queries resolution.
Read more about how the Chatbots can help the websites running on WordPress.
We will take a look at the Top 5 AI Chatbots for WordPress:
IntelliTicks is one of the best chatbot platform available for WordPress websites and is popular for engagement and lead generation with business owners. IntelliTicks Chatbot uses natural language processing (NLP) to answer the repeated customer queries instantly without the need of a human agent.
IntelliTicks offers an AI-powered Chatbot with human fallback support so it works effectively even if the Chatbot isn’t able to answer a customer query. In such cases, it passes the conversation control to a human agent.
Here are some important things to know about IntelliTicks:
Deeper API Integrations like Zapier
Has Payment-in-chat option
Has Menu-in-chat option
Has Human Takeover Option — Yes
Suitable for SMEs
Drag and Drop Feature with no coding required at all
Free Plan- Yes
Feature Limitation under Free Plan- No
Deployment Environment: Mobile, Website, Landing Pages, Messenger
Refer the documentation on how to Install IntelliTicks for WordPress Website:
Collect.chat is highly rated for its chatbot plugins for WordPress and is widely used for collecting data from visitors by a great number of WordPress users. Installing Collect.chat is easy as you have to just copy and paste a snippet of code into your website and it’s live.
Cool Features of Collect. Chat-
Build and customize chat widget using a simple drag and drop tool.
Has Human Takeover Option — No
Free Plan- Yes
Feature Limitation under Free Plan- Yes
Drift is a conversational marketing platform, helping businesses communicate with their customers with live chat and automated marketing campaigns. You can also create a chatbot responsible for handling customer requests and lets your customers schedule meetings with the company’s representative using a simple calendar. Drift has good features if you are a B2B firm with a WordPress website.
Important Points to note:
Drift is easy to use, customize and integrate
Live view of prospects
Sales Email Sequence
Built-in scheduling and appointment setting functionality
Free Plan: Yes but without Chatbot
Intercom is a messaging platform that allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email. It’s a good option for companies looking to acquire, onboard and support customers through messaging.
The application is easy to set-up and easy. It’s an expensive product but valuable for a B2B SaaS company. A neat & clean, simple-to-use customer management system that helps the business owners to interact with the website visitors, automatically connect them to answers and even offer new product information.
You can instantly engage your best leads with targeted messages
Personalized reply templates
User-Friendly with neat UI
Support customers inside your web and mobile apps, and by email.
Free Plan- No
Engati is a chatbot platform to build, manage, integrate, train, analyze and publish your personalized bot in a matter of minutes. It presently supports eight major messaging platforms including messenger, Kik, telegram, line, Viber, skype, slack and webchat with a focus on customer engagement.
Using Engati you can design your very own chatbots with a workflow and no programming required.
Multilingual chatbot & supports over 20 Plus Languages
Human takeover and LiveChat
3rd party integrations
Free Plan- Yes