Best Chatbot Platform for Customer Service

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IntelliTicks

As you observe the rise of apps like Uber, Netflix, Amazon, and Airbnb, you will realize that people love the convenience these brands provide in the form of swift resolution of their queries and problems. Any delay in service and customers would leave the business for another one. This is why Businesses all over the world are moving lightning fast to deal with customers and make sure they don’t leave them for another competitor.

Businesses getting excited at the thought of Chatbots

So the Question for the Businesses is how to improve customer satisfaction while not blowing their budget off?
The answer is simple: Chatbots

Chatbots can help businesses

A chatbot is an artificial intelligence (AI) based application software that can engage in a conversation (or a chat) with a visitor in their natural language through messaging applications, websites, mobile apps or through the telephone. This can happen on a business website or app, or through platforms like Slack, Skype, Facebook Messenger, WhatsApp, and even voice assistants such as Alexa.

Benefits of Chatbots for Businesses in terms of Customer Service:

  1. Proactively engaging the Customers with Personalized Conversation
  2. Chatbots can track customer satisfaction in the form of feedback collection
  3. Chatbots can handle a high volume of customer queries & save costs
  4. Chatbots helps you in pushing new products and services to your website visitors
Chatbots Benefits

According to a study conducted by Oracle, 80 percent of the businesses are planning to use chatbots for customer interactions by 2020. At the same time, 36 percent of them have already implemented a chatbot service.

The key to increasing sales and customer loyalty in today’s digital world is by improving customer experience. Chatbots helps the customers to interact easily with your brand with the help of engaging conversations. So, it’s imperative to build, configure and deploy a Chatbot for automating the business process. If you are curious about how chatbots can help your business, time to drop everything and start reading

IntelliTicks Blogs about Chatbots!

Chatbots are inexpensive and available around the clock for resolving queries instantly and accurately — significantly reducing the wait time for the end customer. Finding the right chabot provider could help your businesses in retaining customers while lowering the costs of customer acquisition.

IntelliTicks:

Best and Free Chatbot Provider

On the move, Business owners can engage the customers using the mobile app. Check new leads/conversations using IntelliTicks mobile and take-over the conversation anytime.

No coding required to create a chatbot on the IntelliTicks platform. UI is easy and helps the business owners in developing a chatbot that suits their needs and requirements.
Installing a chatbot is super easy by just adding a small code on the website pages for deploying them.

Also Free:

Free Chatbot Customer Service Chatbot

Solutions like:

  1. Livechat
  2. FB Messenger Bots
  3. AI Chatbots

Features:

  1. Provide Hybrid Chat Platform — Both AI + Human fall back option
  2. Deeper API Integrations like Zapier, Facebook Messenger
  3. Rich Template Library
  4. Payment Gateway
  5. Has Menu-in-chat option
  6. FAQ
  7. No coding knowledge required at all for developing Chatbot
  8. Facebook Messenger & Website Chatbot with Mobile AppsHuman Fall-Back Option
  9. White Labelling
  10. Free Trial

Features:

  1. Pre-defined bot templates
  2. Businesses can create automated and personalized messages
  3. Enabling bot to send an email notification
  4. Setting up a multilingual chatbot
  5. Sending attachments in bot messages
  6. Payment gateway integrated
  7. Free Plan up to 1000 subscribers / limited features / Chatfuel branding
  8. Live chat feature
  9. Limited A.I. and Natural Language Processing capabilities
  10. Analytics Dashboard with total user chart (subscribers and unsubscribes), popular user input, user retention, and more

Flowxo

There is a free plan with 500 interactions limited. Paid versions start at $19/month, which gets you 5,000 interactions and you can add 25,000 by paying an extra $25/month (50,000 for £50/month, 75,000 for $75/month, etc.) and add five more bots for an extra $10/month.

Features:

  1. Building chatbot using visual flow editor
  2. Embedding chatbot on your website
  3. Chatting with users directly inside the chatbot platform
  4. Setting up a multilingual chatbot
  5. Sending attachments in bot messages
  6. Payment option for customer purchase of product/services
  7. Facebook/Slack integration
  8. E-Mail Support

Verloop

Verloop automates FAQ, lead capturing, lead qualification, demo scheduling or subscription sign-ups, the always-on bot guides your prospects like they were talking to your best sales rep. Firms who want to set-up the Chatbot for getting qualified leads, Verloop is a good option with an easy to use drag and drop interface. Businesses can train your bot, answer FAQs, generate leads and connect them to sales representatives. Verloop is a Multi-Lingual chatbot platform and can engage customers across the globe in their native language which is a crucial help for companies looking to expand their business across the world.

Features:

  1. Book meetings
  2. 1000+ available app integrations
  3. FAQ navigator, sliders, quick response
  4. Drag-and-Drop
  5. Canned Responses
  6. Human Handover
  7. Lead Qualification
  8. No mobile SDK
  9. Free Trial Yes

Engati

Features:

  1. Contextual Conversation
  2. Human Takeover and LiveChat
  3. Bot building and Customizations at 22$ per hour
  4. FAQ builder
  5. Bot templates
  6. White Label
  7. Free Trial-Yes but with limited features



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