Discover how Enterprises are using chatbots, AI and Voice to decrease costs and increase revenues. We will explore latest trends, use cases, and get a behind the scene look at what is working best and how you can apply it in at your company.
We features speakers from many of the leaders in the space such as Google, Facebook, Amazon, Rasa, IBM, Salesforce, Intuit, Walmart, and many more.
This is our 4th annual Chatbot Conference.
See what attendees had to say about our last conference in NYC
The Goal of Day 1 is to give you an overall understanding of the Bot Ecosystem, to discover the best business application that are producing an ROI, and to do deep dives in the most essential areas.
We aim to answer the most pressing questions such as ‘what use cases have the biggest ROI’, ‘what is possible given the current state of AI & NLP ’, ‘what is the best way for Enterprises to get started’ and many more.
The deep dives will focus in the most promising areas of the Chatbot/AI space such as Voice, Customer Service, B2E, Marketing, Backend Bots and RPAs. Additionally, we will do deep dives in AI/NLP (Natural Language Processing) and UX Design.
We end day one with our Zero to Launch Panel which will try to bring all of the insights of the day into a coherent strategy on best practices of launching your bot.
By the end of day one, you will have a greater overall understanding of where we are in the tech cycle , what use cases are most effective, how to leverage what is currently working and bring it into the world and insight of what is next!
On Day 2, we will take all of our insights and discoveries from day one and you will build a customer journey chatbot.
By the end of the workshop, you will have a bot that can help your company generate more leads and even answer a few of the most commonly asked questions.
We will explore the most essential areas via our deep dives. Here is a preview on our areas of focus:
AI Customer Service: Exploring how Enterprises are using bots in Customer Service to increase customer satisfaction and decrease costs.
Voice & Virtual Assistants: Latest on Voice from Google Home, Alexa, & Siri.
Customer Service: Exploring how Enterprises are using bots in
Marketing: Latest on how Enterprises are generating leads and sales using Bots.
B2E, Backend & RPA’s: This is the biggest use cases no one is talking about! Backend bots are bots that automated tasks between employees and enterprises such as HR, password reset, employee on-boarding, document management, proof reading, and much more.
Artificial Intelligence & NLP: Latest on NLP & AI for Bots
Chatbots Design & UX: Latest design conventions and a look at what’s working.
