Echo Dot (3rd Gen) - Smart speaker with Alexa - Charcoal

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A review of Vivibot — Hopelab’s Chatbot supporting young people dealing with Cancer

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I just read this interesting article from the BBC about Vivibot, a “chatbot for young people dealing with life beyond cancer”, and just spent some time chatting to it.

Vivibots clear disclaimer that it doesn’t replace a clinician

I agree with the BBC article, a chatbot can never replace a clinician — but Vivibot is really up-front about this, and instead assumes a “coaching” style. It is even really clear that it can’t understand what I say, so I am not in doubt that there is a limit to how it can help.

After some initial questions to help figure out how to help me, Vivibot led me through a series of activities, and I was struck that whilst I was essentially filling in a series of questionnaires, because of the conversational context, and the sense that answering the questions was exclusively for my benefit, I felt totally engaged, and answered the questions with real thought and sincerity.

Chatting to Vivibot, has strengthened my conviction that chatbots add real value to a range of coaching situations, not least because they are completely non judgemental and available 24/7.

Grobot’s own coach-bot in training Andre has already been helping Kent University students to reflect on their studies — check it out at https://grobot.co.uk/#team_productivity.



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