As artificial intelligence technology is on the rise, the global implementation of AI-powered solutions is increasing. And chatbots are one of the best applications of AI that powers business profits and introduces an excellent way of delivering customer support. And as more and more businesses are considering the use of chatbots to improve their customer’s experience, it is evident to implement the same and generate the best results.
A chatbot is a mere implementation of AI and machine learning concepts that deliver excellent customer support through chats. A chatbot is made up of words “chat” and “bot”. It intends to automate the conversation of customers with the businesses. Companies can choose to integrate some predefined and automated responses that can deliver excellent results.
Chatbots can use integrated responses that can help in delivering excellent results. Without needing to integrate any human support, it will deliver support to customers by answering their queries. However, chatbots prove useful for many other reasons than just customer support.
Apart from delivering customer support, chatbots also help in making many tasks easier. And here is the list of all the best chatbots to take inspiration from.
Insomnia has become a more present situation in the current era of medical science. Apart from medications, there are no other proven ways of beating insomnia. But Casper can help you out with that. Surely this chatbot by Casper can not defeat insomnia, the disease, but it can surely become your partner even after midnight!
To save you from loneliness, this chatbot can start a conversation and keep it going on until you finally find yourself deep in sleep. However, the chatbot needs a few upgrades, and many changes are required in the bot and conversation. Creators of Casper are still upgrading it, and we will definitely see significant improvements in the same direction.
Marvel launches a new chatbot that is based on the fictional characters of its comic book series. Fans can experience what it feels like to work with their favorite superheroes and Marvel characters. Not only for kids, but these chatbots deliver an excellent experience and have become favorites of the adults too. It offers conversation support and replies to the user who is interacting.
The continuous updates and newer character addition helps deliver excellent experiences as well. Marvel helps you have fun with your favorite Marvel characters, and it helps provide an excellent experience. However, it is upgrading with the best concepts, and it will surely provide excellent conversation support in the future.
3. A Companion Chatbot for Dementia
Endurance company has designed a companion chatbot dedicated to patients suffering from dementia. As they tend to lose the sense of conversation rules and standards, it often becomes difficult to converse with them. But this chatbot got you covered as it can help you generate the best results. Dementia patients tend to lose their memory, and it becomes difficult for them to come and produce the best results.
The short term memory loss always comes in-between, and hence, the chatbot manages to provide excellent results by finding out the possible recollection problems. For example, if a user forgets whether he has placed an order through an ubereats clone or not, the chatbot can detect it by the conversation that was going on previously. This chatbot helps in finding out these possibilities through the NLP system. And it upgrades the concepts as per the new experiences.
Just like Marvel, Disney has also introduced their chatbot capable of handling the conversations, and the bot asks the user to help solve a crime. Disney has released a lot of good movies that inspire the children of today, and hence, the widespread use of this chatbot can be easily justified. And yes, the bot is named Lt. Hopps, who is a detective.
Children and many young adults find this particular chatbot interesting as it is a good way of passing the time and helps generate the best results. Based on the user input, the chatbot pretends to enquire and explore the assets, and users can also make a few suggestions on the previous investigations of Lt. Hopps.
5. Roof AI
Lead generation is one of the most crucial aspects of marketing today. As digital marketing asks for complete involvement, it is essential to keep an eye on the leads and consider generating the right leads that can provide excellent results. And Roof AI helps you with that.
Roof AI is a chatbot that is aligned to provide excellent services as it helps in learning and interacting with the potential leads on social media. It helps improve your performance and delivers superior support for enhancing the performance and making the most out of the leads that you receive.
Without needing a sales representative or customer support executive, you can handle the conversations automatically. It will surely enhance the experience and will deliver excellent support for generating the best outcomes. Automating the conversions helps in keeping an eye on your leads and provides excellent results.
Most of the facilities that are available to us today is a boon of technology. The latest technology trends are aiming to deliver excellent services, and in the medical field, it has become evident that it generates excellent results.
And chatbots have been introduced in this field too. Yes, this particular chatbot named MedWhat, helps in the diagnosis of severe diseases and helps find support in the crucial time. For example, if a patient suffers from the problem of a specific illness, they can ask the symptoms and find out the possible disease to ask for a cure. It speeds up the process of diagnosis and helps get a patient back on the line as soon as possible.
There are multiple chatbots currently operating in the medical field. All of them work mostly for diagnosis or after medication support. Hence, it ultimately aims to soothe the patient and take the best care of their needs.
7. Amazon Echo
Commanding your chatbots through your voice has become one of the trending tech trends of the era. Amazon Echo has become a hit just after its release. By using your voice, you can not only communicate with the bot Alexa but can order it also to perform a certain task. It is one of the best applications that it serves.
This bot, Alexa, by Amazon, can perform some amazing tasks as well, along with playing music and providing replies. It can re-order, order particular stuff from Amazon, and can also read out and use the entire product catalog of Amazon. Hence, it is indeed one of the best chatbots, after all. And it has also prompted Google to do the same and launch its virtual assistant, Google Home.
P.S.: Alexa contains the features that recognize it as a virtual assistant but not a chatbot. The primary difference between a virtual assistant and a chatbot is that virtual assistants can be assigned tasks while chatbots may not be able to complete them.
ALICE was the first-ever chatbot that was implemented in the practical world. How can it not make it into this list? By upgrading the primary concepts and their implementation in the future, further progress is done, and the best results are obtained.
It was launched more than 20 years ago, but still, the experience offered using this bot is excellent. The implementation of artificial intelligence concepts is remarkable as the conversion ability of this bot is never in question. However, no bot is accurate, and the same happens with ALICE. It is based on the code base that is more than 20 years old and works perfectly fine.
But it is essential to note that ALICE remains one of the best bots ever to exist, and it still remains one of the best. The implementation of this bot is actually practical in the present scenario too.
9. Facebook Messenger
After its questionable data privacy blunders, Facebook has gathered all the courage and put up a good show by introducing some of the best and trending technology features in its applications. And it includes a chatbot as well. The Facebook messenger lets you build and customize a chatbot of your own, for business purposes only.
One of the popular implementations of this chatbot is NBC chatbots. As users always want to have complete information over the headlines of the news at any time of the day, this chatbot efficiently serves the purpose. All that a user has to do is open his/her account on Facebook and subscribe to these particular services, NBC, on the messenger. By conversing and conveying the news to users, this chatbot proves its worth by working out on the mark.
Until recently, it was considered that the use of chatbots in this modern era is limited to only certain fields, especially the ones where businesses can benefit from it. However, this particular chatbot has succeeded in busting all these myths as it helps serve the purpose of UNICEF organization. It helps the communities to raise their voice high enough to let it reach the right pair of ears.
Necessity is the mother of invention. And chatbots are introduced in the fields where opportunities are flourishing to make the maximum out of them. Chatbots not only help businesses to succeed and earn their customer’s recommendation, but it also tends to deliver results to businesses who find them beneficial.
By implementation of AI in various fields, it becomes easier to converse and automate most of the operations that can provide excellent results and increase comfort and convenience.