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Episode 18: Fostering better collaboration with blockchain


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Listen to this IBM Blockchain Pulse Podcast episode and others on iTunes, Spotify, TuneIn and Stitcher.


Blockchain and the disaster relief system

blockchain pulse

Our latest guest is Chelsey Delaney, Global Design Lead for Blockchain Services at IBM, who brings a unique and personal view to the blockchain discussion. Namely, a design-centric view — it’s in her job title after all!

Coming away from this interview, our host Matt Hooper felt inspired anew about the practical implementations of blockchain technology and particularly about the key distinctions Chelsey has made in her own work. As systems are improved all built all together, what seems to be particularly important is the importance of collaboration in the ecosystem.

This was one of Matt’s absolute favorite episodes to record — and when you tune in, you’ll know exactly why. The unique perspective that Chelsey brings as a Global Design Lead is both inspiring and motivational.

Learn how innovative companies and individuals use blockchain for social good

Often, we focus the discussion around what blockchain is or what it does. In this episode, Chelsey directs the conversation around how blockchain can serve the needs of people and the systems that support them, which is a more human-focused way of discussing technology.

You can also learn more about Chelsey’s story and how blockchain is helping with humanitarian efforts by watching the film Bonds of Trust.

Key takeaways

[:00] An excerpt from today’s episode.
[:24] About today’s episode with Chelsey Delaney.
[2:05] Matt welcomes listeners and his guest to the podcast!
[2:28] What does Chelsey Delaney get to do all day long in her career?
[5:00] Chelsey shares her first introduction to blockchain.
[6:05] What excited Chelsey most about blockchain technology when she first learned about it?
[6:44] How did Chelsey think about the internet prior to learning about blockchain? How has it changed since?
[9:25] How does Chelsey think emerging technology like blockchain can help when it comes to disaster relief?
[12:18] As a designer, is knowing how to design for a world where anything is possible (where there will be an array of solutions we can shop for) one of the motivations in Chelsey’s own work?
[13:50] About Blockchain for Dummies!
[14:32] Chelsey elaborates on her quote: “People need to talk less about what blockchain is and more about what it can do for people.”
[17:46] Does Chelsey think, because of who the early blockchain fans were, that it changed the kind of conversations we’re only having now, 10-12 years later?
[19:26] What does Chelsey look forward to the most related to her work and blockchain technology in general?
[22:25] Chelsey shares where she would like to spend her time in the blockchain space specifically over the next five years.
[24:52] Matt thanks Chelsey for joining the podcast!
[25:11] Matt closes out the podcast.

Sources mentioned

What is Blockchain? — Visit for a free download of Blockchain for Dummies!
Bonds of Trust Documentary

Follow-up with our guest

Chelsey Delaney’s LinkedIn

Looking for more episodes?

Visit IBM Blockchain — and for news and updates, follow @IBMBlockchain on Twitter!


“I just tell people [that] I solve problems. That’s what I do every day at my job; I figure out how to solve problems.” — Chelsey Delaney

“‘People need to own their own data… data can empower people.’ That just had never been as clear to me than pre and post blockchain knowledge.” — Chelsey Delaney

“What I like about blockchain is [that] there’s a path to figuring out a way where we can prevent people from being exposed to corruption and [instead] empowering themselves through this kind of technology.” — Chelsey Delaney

“I think in general, like any other technology, it’s more impressive to talk about how it [is] used [instead of] what it is exactly.” — Chelsey Delaney

“I love pretty much every project I have done at [IBM]. I’m very lucky [that] a lot of my projects have centered around environmental sustainability… and removing barriers to healthcare.” — Chelsey Delaney

“I think the thing that is special about blockchain is that not a lot of technologies have the ability to influence how people work together.” — Chelsey Delaney

How to get started with IBM Blockchain now

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